PRIVACY POLICY
Last Updated: June 2026
Enhance Technologies Corporation. We values your privacy and is committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Information We Collect
We may collect the following information:
Full Name, Company Name, Email Address, Contact Number, Billing Address, Delivery Address, Payment Information, CCTV footage within our premises, Project-related information, Communication records and inquiries
How We Use Your Information
We use your information to:
Process quotations and orders, Deliver products and services, Provide technical support, Process payments, Communicate project updates, Fulfill warranty claims, Improve our products and services, Comply with legal requirements
Information Sharing
We do not sell or rent personal information. Information may be shared with:
Logistics providers, Payment processors, Government agencies when legally required, Service partners involved in project implementation
Data Security
We implement reasonable organizational, physical, and technical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain customer information only as long as necessary for business, accounting, warranty, legal, and operational purposes.
Your Rights
Under the Data Privacy Act, you have the right to:
Access your information, Correct inaccurate information, Request deletion of information Withdraw consent, File a complaint with the National Privacy Commission
Contact Us
Enhance Technologies Corporation
PTCA Building, Regalado Avenue Extension, Quezon City, Philippines
Email: sales@enhancetech.co
Phone: 09171139495
TERMS AND CONDITIONS
Last Updated: June 2026
These Terms and Conditions ("Terms") govern the sale of products and the supply of services by Enhance Technologies Corporation ("Enhance", "we", "us", or "our") to any client, customer, or counterparty ("Client", "you", or "your"). They apply to all quotations, sales orders, purchase orders, invoices, deliveries, installations, and related services, and form a legally binding agreement between the parties. Please read them carefully. Where a separate signed contract exists between the parties, that contract shall prevail to the extent of any conflict.
1. Definitions
"Enhance Products" refers to products manufactured, assembled, branded, or distributed by Enhance Technologies Corporation under its own brand.
"Non-Enhance Products" refers to third-party or supplier-sourced products resold or supplied by Enhance.
"Quotation" refers to a written offer of price, scope, and terms issued by Enhance, whether by email, document, or proposal.
"Purchase Order" or "PO" refers to the Client’s written instruction to proceed with a transaction based on a Quotation.
"Services" refers to installation, integration, configuration, commissioning, support, or related work performed by Enhance.
"Force Majeure" refers to any event beyond a party’s reasonable control, as further described in these Terms.
2. Acceptance of Terms
By accepting a Quotation, issuing a Purchase Order, making payment (in whole or in part), or otherwise engaging our products or services, the Client expressly acknowledges that it has read, understood, and agreed to be bound by these Terms. Acceptance by conduct — including receipt of goods or commencement of services — constitutes binding agreement. Any additional or conflicting terms proposed by the Client (including those printed on the Client’s own purchase order forms) shall have no effect unless expressly accepted in writing by an authorized representative of Enhance.
3. Quotations and Pricing
Quotations are valid for thirty (30) days from the date of issuance unless otherwise stated in writing.
Prices are subject to change without prior notice after the validity period has expired.
All prices are quoted in Philippine Pesos (PHP) unless otherwise indicated and are exclusive of value-added tax (VAT) and other applicable taxes unless expressly stated to be inclusive.
Product availability is subject to supplier inventory at the time of order confirmation, and Enhance reserves the right to offer an equivalent alternative where an item becomes unavailable.
Typographical, clerical, or pricing errors in any Quotation, invoice, catalogue, or published material may be corrected by Enhance without liability, and Enhance reserves the right to withdraw or revise an erroneous Quotation prior to acceptance.
Quotations are provided on the basis of the scope and specifications supplied by the Client; changes to scope may result in revised pricing.
4. Payment Terms
Enhance Products:
70% Down Payment upon order confirmation;
30% Balance upon delivery or project completion, whichever applies.
Non-Enhance Products:
100% Full Payment required prior to order processing.
Orders will only be processed upon receipt and verification of cleared payment. Title to and ownership of products shall remain with Enhance until full payment has been received, notwithstanding delivery or installation; risk of loss, however, passes to the Client upon delivery. Payments shall be made through the official channels designated by Enhance. The Client is responsible for verifying official account details directly with Enhance before remitting payment. Overdue balances may accrue interest at the maximum rate permitted by law and may result in suspension of deliveries, services, or warranty support until settled. Bank charges, remittance fees, and similar costs shall be borne by the Client.
5. Delivery Policy
Delivery timelines are good-faith estimates only and are not guaranteed. The standard lead time is fifteen (15) to thirty (30) working days, excluding weekends and public holidays, and may vary based on product availability and project scope.
Delays may occur due to circumstances including, but not limited to:
Supplier or manufacturer shortages and backorders;
Shipping, customs, and logistics delays;
Natural disasters and severe weather;
Force majeure events;
Government restrictions, regulations, or actions.
Enhance Technologies Corporation shall not be liable for delays arising from causes beyond its reasonable control. The Client shall inspect all goods upon delivery and note any visible damage, shortage, or discrepancy on the delivery receipt at the time of acceptance. Claims for visible damage or shortage must be reported in writing within forty-eight (48) hours of delivery; failure to do so shall constitute acceptance of the goods as delivered.
6. Transportation and Shipping Charges
Transportation fees are not included in any Quotation unless explicitly stated.
Metro Manila: Grab or company-vehicle delivery rates apply.
Provincial Deliveries may be arranged through third-party carriers such as:
LBC
J&T Express
Bus Cargo
Freight and Forwarding Services
Unless otherwise agreed in writing, all shipping, freight, handling, and insurance charges shall be borne by the Client. Risk of loss or damage in transit passes to the Client once goods are handed to the carrier, except where Enhance has expressly agreed in writing to deliver to a named destination.
7. Installation Services
Installation Quotations are separate from product Quotations unless otherwise specified in writing.
Where engaged, installation may include:
Labor
Cabling and containment
Connectors and consumables
System configuration and integration
Testing and commissioning
The Client shall provide safe, timely, and unobstructed access to the installation site, together with adequate power, network connectivity, structural support, and any permits or approvals required for the work. Any work requested beyond the agreed scope (commonly referred to as "variations" or "additional works") shall be subject to a separate written quotation and billed accordingly. Standby time, return visits, or rework caused by site conditions or Client delay may incur additional charges.
8. Client Obligations
Provide accurate and complete information, specifications, and requirements;
Obtain all necessary permits, licenses, and third-party consents required for delivery or installation;
Ensure the readiness and suitability of the site and supporting infrastructure;
Designate an authorized representative empowered to make decisions and sign off on completed work;
Use products in accordance with manufacturer guidelines and applicable laws.
9. Acceptance and Completion
Upon completion of installation or delivery of products, the Client shall promptly inspect the deliverables. Where the Client does not raise specific written objections within five (5) working days of completion or delivery, the deliverables shall be deemed accepted. Acceptance shall not be unreasonably withheld for minor matters that do not materially affect functionality.
10. Warranty
Warranty covers manufacturing defects under normal use and operation, in accordance with the warranty schedule stated in the applicable Quotation or invoice and as further detailed in the Warranty Policy section of this page.
Warranty does not cover, among other things:
Physical damage
Water or liquid damage
Lightning damage
Power surge or electrical-fault damage
Unauthorized repairs or modifications
Misuse, abuse, or negligence
Accidental damage
Warranty periods follow the official warranty schedule provided in the Quotation or invoice. Where a manufacturer’s warranty applies, the manufacturer’s terms shall govern, and Enhance shall provide reasonable assistance in facilitating valid warranty claims.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Enhance Technologies Corporation shall not be liable for any indirect, incidental, special, or consequential losses, including but not limited to loss of profits, loss of revenue, loss of anticipated savings, business interruption, loss of data, or loss of goodwill, whether arising in contract, tort, or otherwise. The aggregate liability of Enhance arising out of or in connection with any transaction shall not exceed the total amount actually paid by the Client for the specific product or service giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud, or any statutory rights of consumers under the Consumer Act of the Philippines (Republic Act No. 7394) that cannot be waived.
12. Intellectual Property
All project designs, diagrams, proposals, technical drawings, schematics, documentation, and related deliverables prepared by Enhance remain the intellectual property of Enhance Technologies Corporation unless otherwise expressly agreed in writing. The Client is granted a non-exclusive, non-transferable license to use such materials solely for the intended purpose of the engagement. The Client shall not reproduce, distribute, or disclose such materials to competitors of Enhance without prior written consent.
13. Confidentiality
Each party shall keep confidential all non-public information disclosed by the other in connection with a transaction and shall use such information only for the purpose of performing its obligations. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was lawfully known prior to disclosure, or is required to be disclosed by law or competent authority.
14. Cancellation
Cancellation of a confirmed order is subject to the Refund and Cancellation Policy set out on this page. Cancellation requests after order confirmation may incur supplier cancellation fees, shipping costs already incurred, and administrative charges. Custom-configured, special-order, or non-returnable items may not be cancellable once procurement has commenced.
15. Force Majeure
Neither party shall be liable for any failure or delay in performance (other than the obligation to pay amounts already due) caused by events beyond its reasonable control, including acts of God, natural disasters, typhoons, floods, earthquakes, fire, pandemic or epidemic, war, civil unrest, terrorism, strikes, supplier failure, power or telecommunications failure, or governmental action or restriction. The affected party shall notify the other promptly and use reasonable efforts to mitigate the impact. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected transaction without liability, save for amounts due for work already performed or goods already delivered.
16. Indemnification
The Client shall indemnify and hold harmless Enhance Technologies Corporation, its directors, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising from the Client’s misuse of products, breach of these Terms, violation of applicable law, or infringement of third-party rights in connection with materials or instructions supplied by the Client.
17. Data Privacy
Enhance processes personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the Privacy Policy set out on this page. By transacting with Enhance, the Client consents to such processing for legitimate business, contractual, accounting, warranty, and legal purposes.
18. Severability and Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced by a valid one that most closely reflects the original intent. No failure or delay by Enhance in exercising any right shall operate as a waiver of that right.
19. Entire Agreement and Amendments
These Terms, together with the applicable Quotation, invoice, and any signed contract, constitute the entire agreement between the parties and supersede all prior representations, understandings, or agreements, whether oral or written. Enhance may update these Terms from time to time, and the version in force at the time of order confirmation shall apply to that transaction. The most current version is published on this page.
20. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law principles. The parties shall first attempt to resolve any dispute amicably through good-faith negotiation. Failing resolution, the parties may pursue mediation. Any unresolved dispute shall be submitted to the exclusive jurisdiction of the competent courts of Quezon City, Metro Manila, Philippines, to the exclusion of any other venue.
21. Contact
Enhance Technologies Corporation
PTCA Building, Regalado Avenue Extension, Quezon City, Philippines
Email: sales@enhancetech.co
Phone: 0917 113 9495
REFUND AND CANCELLATION POLICY
Last Updated: June 2026
This Refund and Cancellation Policy explains the circumstances under which orders may be cancelled and refunds may be issued by Enhance Technologies Corporation ("Enhance"). It should be read together with our Terms and Conditions and Warranty Policy. This Policy is intended to comply with the Consumer Act of the Philippines (Republic Act No. 7394) and other applicable consumer-protection laws; nothing in this Policy limits any statutory right that cannot lawfully be waived.
1. General Principle
Because Enhance frequently procures products to order and engages suppliers on the Client’s behalf, transactions are generally treated as final once committed. This Policy sets out the limited circumstances in which refunds and cancellations may nonetheless be available, balancing fairness to the Client with the costs Enhance incurs upon order confirmation.
2. When a Transaction Becomes Final
A transaction is considered final and binding once any of the following has occurred:
A Purchase Order has been issued by the Client;
A Quotation has been approved or accepted in writing or by conduct;
A down payment has been received and verified; or
Full payment has been received and verified.
After a transaction becomes final, procurement, allocation of inventory, and supplier commitments typically begin immediately, which is why cancellations and refunds are restricted as described below.
3. Eligibility for Refunds
Refunds shall only be considered in the following circumstances:
The ordered product is unavailable or cannot be supplied, and the Client does not accept a reasonable alternative offered by Enhance;
A duplicate or erroneous payment has been made by the Client;
The product delivered is materially defective, not as described, or fails to conform to the agreed specifications, and the issue is not covered or remedied under the Warranty Policy;
A refund is otherwise required by applicable law, including the Consumer Act of the Philippines.
Where a product is found to be defective or not as described upon delivery, the Client may, consistent with applicable consumer law, be entitled to repair, replacement, or refund. Enhance will assess each case in good faith and propose an appropriate remedy.
4. Non-Refundable Items and Situations
Except where required by law, refunds will generally not be available in the following situations:
Change of mind, ordering error by the Client, or no-longer-needed items;
Custom-configured, special-order, made-to-order, or non-stock items once procurement has commenced;
Products that have been used, installed, modified, or are not in resalable condition;
Items damaged after delivery due to misuse, mishandling, or improper installation by the Client or third parties;
Services that have already been substantially performed;
Deposits or down payments allocated to supplier commitments or works already begun, to the extent of costs reasonably incurred.
5. Cancellation by the Client
A Client may request cancellation of a confirmed order by submitting a written request as early as possible. Whether a cancellation can be accommodated depends on the stage of procurement and fulfilment at the time the request is received.
Cancellation requests after order confirmation may incur the following charges, which may be deducted from any amount otherwise refundable:
Supplier cancellation, restocking, or pre-order forfeiture fees;
Shipping, freight, and logistics costs already incurred;
Administrative and processing charges;
Costs of labor, materials, or works already performed.
Where procurement has not yet commenced and no costs have been incurred, Enhance will use reasonable efforts to accommodate cancellation with minimal or no charges.
6. Cancellation by Enhance
Enhance reserves the right to cancel an order, in whole or in part, where a product becomes unavailable, where a pricing or specification error is identified, where payment cannot be verified, or where a force majeure event prevents fulfilment. In such cases, Enhance will notify the Client and, where the Client has already paid for the cancelled portion, issue a refund of the affected amount without additional penalty to the Client.
7. How to Request a Refund or Cancellation
To request a refund or cancellation, please contact us with the following information:
Your name, company name, and contact details;
The Quotation, Purchase Order, or invoice number;
A description of the reason for the request; and
For defective or non-conforming items, photographs or videos clearly showing the issue, together with proof of purchase.
Requests may be sent to:
Email: sales@enhancetech.co
Phone: 0917 113 9495
8. Assessment and Processing of Refunds
Approved refunds will be processed using the original method of payment where practicable, or through another mutually agreed channel. Enhance will endeavor to process eligible refunds within a reasonable period — typically within fifteen (15) to thirty (30) working days of approval — subject to verification, supplier reconciliation where applicable, and banking timelines. Any non-recoverable supplier charges, transaction fees, or costs reasonably incurred may be deducted from the refunded amount, and the basis for any such deduction will be communicated to the Client.
9. Returns
Where a return is authorized by Enhance, the product must be returned in its original packaging, complete with all accessories, manuals, and components, in resalable condition. Return shipping arrangements and costs will be confirmed at the time of authorization; for defective or non-conforming items, Enhance will bear reasonable return costs to the extent required by law. Items returned without prior authorization may be refused.
10. Relationship to Warranty
Issues arising after acceptance that relate to product defects under normal use are generally handled under the Warranty Policy rather than as refunds. Where a defect cannot be remedied by repair or replacement within a reasonable time, a refund may be considered consistent with applicable law.
11. Amendments
Enhance may update this Refund and Cancellation Policy from time to time. The version in force at the time a transaction is confirmed shall apply to that transaction. The most current version is published on this page.
WARRANTY POLICY
Coverage
Warranty covers:
- Manufacturing defects
- Hardware failures under normal operation
Exclusions
Warranty becomes void if:
- Unit is opened by unauthorized personnel
- Serial numbers are removed
- Product is modified
- Product suffers physical abuse
- Damage results from improper installation
- Warranty Process
- Submit proof of purchase.
- Submit photos/videos of issue.
- Technical assessment will be conducted.
- Repair or replacement will be recommended.
Turnaround time may vary depending on supplier availability.
Cancellation
Cancellation requests after order confirmation may incur:
- Supplier cancellation fees
- Shipping costs
- Administrative charges
WEBSITE DISCLAIMER
The information provided by Enhance Technologies Corporation on its website, social media pages, brochures, and marketing materials is for general informational purposes only.
Specifications, prices, availability, and product images may change without prior notice.
Enhance Technologies Corporation makes reasonable efforts to ensure accuracy but does not guarantee that all information is complete or error-free.
DATA PRIVACY CONSENT STATEMENT
By submitting your information through our website, social media channels, quotation forms, event registrations, or direct communications, you consent to the collection, processing, storage, and use of your personal information for legitimate business purposes in accordance with the Philippine Data Privacy Act of 2012.